Refund and returns policy (draft)

This is a draft and must be reviewed by a qualified lawyer before launch.

Free trial

The first month is free. If you cancel during the trial you pay nothing for that month. Send the box back with the prepaid return label.

After the trial

You can cancel at any time. [Define notice period and any minimum term.] The box must be returned. [Define charges if it is not returned.]

Refunds

If a box is faulty we repair or replace it at no cost. [Define refund rules for billed months and service failures.]

How to cancel or return

Message us on any contact channel with your property name and rooms. We send the return label.