Terms of service (draft)

This is a draft and must be reviewed by a qualified lawyer before launch. [Legal entity name].

The service

A monthly plan per room that includes a pre-configured TV box, shipping, remote setup, support and replacements.

Ownership of the box

The box remains ours. You agree to look after it and to return it when the plan ends, using the prepaid return label we provide. [Early-termination terms to be confirmed.]

Free trial

Your first month is free. If you cancel during the trial, return the box with the prepaid label. [Define the trial length and what counts as cancelling.]

Payment

Plans are billed monthly in Vietnamese dong. [Billing details and provider to be confirmed.]

Your accounts

Guests use their own accounts. Do not ask us to store your or your guests’ passwords or account details.

Content

We install licensed apps. You and your guests are responsible for how you use apps and services, and for following their terms.

Availability

We work to keep the service running but cannot guarantee uninterrupted availability of third-party apps, networks or services.

Limitation of liability

[To be drafted by counsel.]

Contact

[Contact email and address].